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Tuesday, December 19, 2006

How to use your new ...

We are now in what I call the "UPS Second Day Air" part of the Christmas buying season. In other words, if you want a present by Christmas, you will need to pay the cost of the expedited shipping.

For me, this is something of a watershed as far as my workload goes. People are now less interested about product features than when they can expect delivery. Time to catch my breath.

Not really, though. As a product specialist, I am getting ready for the next blizzard of questions which follows right after Christmas. How do I use this telescope? Microscope? Binocular? Camera? In anticipation, I have been busy adding more "How to" articles to our website. It's such a shame to see products come back because their owner didn't understand them. You can see these articles appear under our Information and Professional advice section.

Happy Holidays.

By the way. I am wishing for a white Christmas and a warm teddy bear to snuggle with. Cone on, Santa. I've been a good girl ... most of the time.
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